Skip to main content

Your Partner in Customer Service Transformation.

Sector- Specific CX Training

Banking & Fintech

Hospitality & Tourism

Health & Wellness

Retail & E-commerce

Telecommunications

Public Service & Government

Soft Skills & Interpersonal Training

Courses on Communication, Emotional Intelligence, Conflict Resolution, and Professionalism.


Digital & Tech-Enabled Service Training

Use of CRM systems, Chat tools, and AI-enabled customer engagement platforms.

Training for remote and hybrid service professionals.

Professional CX Certification Programs

Tiered programs for Foundational, Intermediate, and Advanced levels in Customer Experience.


About Us

CXTech Academy is a specialised training institute dedicated to transforming customer experience through industry-specific, globally competitive programs. We equip professionals and organisations with the skills, tools, and mindset to deliver exceptional service and close the nation’s service quality gap.

Packages

CX Foundation Package

For Beginners & Entry-Level Professionals

CX Professional Growth Package

For Mid-Level Professionals

CX Leadership Excellence Package

For Senior Professionals & Corporate Teams